Printing in Remote Locations without Workarounds and VPNs

Founded in 2001, Österreicher e.K. offers more than 350 companies comprehensive support in all IT matters and beyond. They aim their solutions primarily at small and medium-sized companies that want to optimize their workflows with the help of intelligent and modern software and cloud solutions. As an IT system house, Österreicher e.K. provides support in day-to-day business and also keeps an eye on further development and future viability. This includes forward-looking planning, procurement and installation, as well as long-term customer support.

Oesterreicher e.K.

Printing in remote locations caused a lot of administrative work, reports Stefan Schaub, head of technology and support. And was coupled with either unreliable cloud printing solutions from manufacturers or costly VPN tunnels.

ezeep Blue provided a solution to the printing problems. Stefan Schaub says “Features that you usually only get with a print server are built into the solution. Except for the one-time setup, we have hardly any admin work to do. Central management allows us to distribute printers, and we also no longer have any worries with printer drivers.”

Advantages include:

• VPNs that were only provided for printing are no longer necessary.
• Simple use for the users: They do not notice any difference between local and “cloud printers”.
• The same workflows can be used since they have a normal print object.
• No more detours via PDF printers and e-mail to print a page in a branch office.

Stefan Schaub summarizes by saying, “With ezeep, we have found a solution that is easy to administer and requires almost no maintenance. We were able to reduce the support effort for printing in branches and optimize the workflows.”