Founded in 2001, Österreicher e.K. offers more than 350 companies comprehensive support in all IT matters and beyond. They aim their solutions primarily at small and medium-sized companies that want to optimize their workflows with the help of intelligent and modern software and cloud solutions. As an IT system house, Österreicher e.K. provides support in day-to-day business and also keeps an eye on further development and future viability. This includes forward-looking planning, procurement and installation, as well as long-term customer support.
Printing in remote locations caused a lot of administrative work, reports Stefan Schaub, head of technology and support. And was coupled with either unreliable cloud printing solutions from manufacturers or costly VPN tunnels.
ezeep Blue provided a solution to the printing problems. Stefan Schaub says “Features that you usually only get with a print server are built into the solution. Except for the one-time setup, we have hardly any admin work to do. Central management allows us to distribute printers, and we also no longer have any worries with printer drivers.”
• VPNs that were only provided for printing are no longer necessary.
• Simple use for the users: They do not notice any difference between local and “cloud printers”.
• The same workflows can be used since they have a normal print object.
• No more detours via PDF printers and e-mail to print a page in a branch office.
Stefan Schaub summarizes by saying, “With ezeep, we have found a solution that is easy to administer and requires almost no maintenance. We were able to reduce the support effort for printing in branches and optimize the workflows.”