Interdiscount: How Switzerland's Largest Electronics Retailer Freed 1,000 Employees from Network-Dependent Printing Across 165 Stores

The Solution

Interdiscount ran a formal evaluation, reviewing multiple cloud printing products against their requirements. ezeep won the evaluation.

"We conducted an evaluation as part of the project, during which we reviewed various products," says Di Biase. "We liked ezeep best, and it impressed us by meeting all our requirements."

The rollout started with a proof of concept that was up and running within days. "We were able to implement an initial PoC after just a few days; the initial setup required minimal effort," says Di Biase. From there, the team prepared for a nationwide deployment across all 165 stores. Various adjustments were needed before the full rollout, but according to Di Biase, the process went smoothly.

ezeep now serves as the multi-location printing layer for Interdiscount, enabling employees to print from devices on the external network without requiring VPNs, print servers, or complex internal routing. The solution operates independently of the internal network architecture, which was the core requirement from the start.

The Outcome

Across 165 locations, 1,000 employees now print without depending on internal network infrastructure. The shift has delivered the flexibility Interdiscount's IT strategy required.

"We're much more flexible today than we were with the old solution, since users can work more independently," says Di Biase. Support levels have stabilized at roughly the same volume as before, though Di Biase notes that the initial rollout phase required additional support effort as adjustments were made across the store network.

Why It Matters

Interdiscount represents a scenario that is increasingly common in retail IT: an organization simplifying its network architecture and moving endpoint devices off the internal LAN, only to discover that legacy printing infrastructure does not survive the transition. For any retail IT leader planning a network simplification or moving store devices to internet-based connectivity, this case study demonstrates that cloud printing can replace the print server dependency without disrupting operations across a large store footprint.